Keyholding
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Keyholding & Alarm Response Services
Prestige Secure Services Ltd delivers comprehensive Keyholding and Alarm Response services throughout London and across the UK. Our solution is designed to protect commercial, industrial, residential, construction, and hospitality premises 24 hours a day, 365 days a year.
Our Keyholding service removes the responsibility, inconvenience, and personal safety risk associated with out-of-hours alarm activations. Instead of business owners or employees attending incidents at night, our trained SIA-licensed response officers attend promptly, investigate professionally, and secure the premises.
Secure Keyholding Management
- Keys are stored in secure, access-controlled facilities.
- Strict key logging and audit trails are maintained.
- Dual-control procedures applied where required.
- Confidential site information handled in line with GDPR and data protection policies.
24/7 Alarm Response Procedure
Upon alarm activation, our control team deploys the nearest mobile response unit. Our officers will,
- Conduct full external perimeter checks.
- Inspect all access points including doors, windows, shutters and gates.
- Carry out internal inspection if required.
- Liaise with emergency services where necessary.
- Secure the site before leaving.
- Provide a detailed incident report with findings and actions taken.
Lock & Unlock Services
We provide scheduled opening and closing of premises in accordance with client instructions. This includes setting alarms, checking vulnerable points, and ensuring safe access for staff.
Additional Services
- Emergency contractor access supervision.
- Temporary cover during staff absence.
- Holiday and weekend security management.
- Site security assessments and risk reviews.
Compliance & Standards
All officers are SIA licensed and fully vetted. Our procedures align with industry best practice and insurance requirements. We maintain strict operational controls and documented reporting for transparency and accountability.
Keyholding Benefits
- Eliminates personal safety risks for keyholders.
- Reduces false alarm disruption.
- Ensures rapid professional response.
- Protects business continuity. .
- Provides full audit trail documentation.